iTS ticket system

Welcome to the iTS ticket system.

The ticket system facilitates our organization in a simple way and automatically stores key information about work and user data in our database.

You can contact us by phone, e-mail or online support form or through the Chat option on our website, and our experts will be happy to help you solve any problem.

With our support, you can be sure that you will receive top service and support at all times.

Service ticket

Using the ticket menu, you can create an online booking of iTS services

Explain the problem to us in as much detail as possible so that we can solve the problem and find a solution as soon as possible.
During the next few inquiries, we will most effectively get an insight into the estimation of the time required to eliminate the problem.

Information about the owner

Enter basic information about the owner of the equipment that needs service

Choose your preferred method of contact, and the system will automatically generate a ticket confirmation, which you will receive at your email address.

 
 
 
 
 
 
 

Information about the ticket

Please select the type and category of ticket.

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Explain the problem to us, in as much detail as you can, so that we can resolve the problem and find a solution as soon as possible.

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Under the "deadline" section, please enter the final completion date for the service.
Deadline - service deadline
 
Note: Urgent work within 12-24 (€80) or 24-48 (€50) hours is charged additionally

All work outside the scope of priority service will be completed within 3 to 5 business days. In some cases, due to unforeseen complications, it may take longer, but our technicians will inform you of the estimated repair time.

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FAQ