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Welcome to iTS service

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Cell phone and tablet service

IP Servis, a partner of the iTSmedia group, provides professional repair services for mobile devices and tablets of all brands, including Apple (iPhone, iPad), Samsung, Huawei, Xiaomi, Oppo, OnePlus and many others. We offer screen and battery replacement, connector repairs, software upgrades, data recovery and liquid cleaning - quickly, reliably and with a warranty on labor and parts.

Remote support

iTS remote support allows experts to connect to your computer via the Internet, quickly diagnose and resolve issues without having to come to your location. This service saves time, reduces business downtime and enables secure real-time resolution of IT issues.

Field work

iTS field work is a service intended for users who need fast and reliable IT service on site - either in the office, at home or in another location. Our technicians come to your address, troubleshoot, configure network equipment, and provide other IT services that cannot be resolved through remote support.

Playstation service

Our PlayStation service specializes in diagnostics and repairs for all models of PlayStation consoles, including PS2, PS3, PS4 and PS5. We offer a wide range of services – from replacing components, fixing software and hardware issues to preventive maintenance – to ensure the long life of your console and a flawless gaming experience.

Xbox service

Our Xbox console service specializes in fixing software and hardware problems, providing quick diagnostics, quality repairs and preventive maintenance. Regardless of the console model - Xbox Original, Xbox 360, Xbox One, Xbox Series S/X - our team of experts ensures a safe and reliable solution for your gaming experience.

Notebook service

Whether you need a laptop repair, diagnostics, upgrade or maintenance, our team of experts provides fast and quality service for all laptop brands, including Apple MacBook, Dell, HP, Lenovo, Acer, Asus, Toshiba, MSI, Fujitsu and more. We offer diagnostics, solving software and hardware problems, replacing and upgrading parts, and optimizing computer performance to make your laptop work faster, more stable and safer.

Computer service

iTS offers a wide range of repair and upgrade services for desktops and laptops, including Apple (MacBook, iMac) and Windows computers. We offer diagnostics, repairs, component upgrades and software optimization to ensure your system runs faster, more stable and lasts longer.

Cleaning of computer equipment

Regular cleaning and maintenance of your computer improves performance, prevents overheating, and increases the longevity of your device. Our service includes deep cleaning of internal and external components, replacement of thermal paste and thermal pads, as well as software optimization to make your computer run faster, more stable, and more secure.

IT diagnostics

Computer diagnostics are the first step towards fast and efficient problem solving. At iTS service, we offer precise analysis of hardware and software components to determine the exact cause of failures. Our experts use the most advanced tools and techniques to detect problems, ensuring safe, reliable and cost-effective service.

Data recovery

Faulty hard drive, accidentally deleted files or unreadable USB? iTS service provides professional data recovery services from HDDs, SSDs, USB memories, SD cards and other media. We use advanced methods and tools to safely and efficiently recover lost information, whether due to physical damage or software errors.

Elimination of viral infection

Is your computer running slowly, are you seeing unwanted ads, or do you suspect a virus infection? Our iTS expert team uses advanced tools and techniques for fast and effective detection, virus removal, and protection against future threats. The service can be performed remotely or directly on-site.

Configuring the network

iTS offers a professional network equipment configuration service, adapted to your business needs. We set up reliable and secure networks that enable fast and stable communication, optimize the network infrastructure and ensure security and data protection. The service also includes setting up a centralized place for documents in the form of a server.

System building

iTS System Building service allows you to design, purchase and assemble a computer according to your needs and specifications. Our experts select the best components, optimize performance and ensure that your computer runs stably and reliably. The service includes operating system installation, performance optimization and performance testing.

With us, you can expect:

Technical and field support

We provide hardware or software troubleshooting support.

Maintenance and optimization

It includes maintenance of printers, computer equipment, network infrastructure, implementation of security measures and system optimization.

Cloud and security solutions

A secure cloud environment for data storage, data backup and recovery, as well as the establishment and maintenance of a virtual network.

Mobile devices and communication solutions

Configuration and maintenance of mobile devices, internal communication and integration of various applications and systems. *service taken over by IP Service

Strategy and consultations

Development of an IT strategy, accounting for software and licensing, and user education on the use of IT equipment and software.

Web page creation and graphic design

Regardless of whether your business is large or small, an online presence is essential to the growth and development of your business.

In the iTS service, we strive for excellence and innovation

1

Initial communication and diagnostics

Agreeing and sharing information with the technician about the breakdown. Possibility of remote diagnostics for quick problem identification.

2

Preparing and sending equipment

Inventorying equipment and notifying technicians about service items. Equipment shipping options include courier services, personal delivery, or field technicians.

3

Service process

The average service time is 3-5 days, with the option of priority processing. Documenting failures, difficulties and communications during the process

4

Completion of service and return of equipment

Creation of diagnostic report and invoice for online payment. Careful packaging and return of the equipment to the client.

5

Post-service support

The possibility of leaving feedback to improve the service. Customer support available for additional questions or assistance. Limited warranty on serviced parts and labor.

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Billing models

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